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Legal

Privacy Policy

How we collect, use, and protect your personal information.

Leeva Holidays ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

1. Information We Collect

  • Contact details you provide, such as name, email, and phone number, when you submit an enquiry or booking request.
  • Travel & visa details needed to deliver our services, such as travel dates, destinations, and passport information where applicable.
  • Usage data such as pages viewed and device information, collected automatically to improve our website.

2. How We Use Your Information

  • To respond to enquiries and provide travel, tour, and visa assistance services.
  • To process bookings, payments, and applications with relevant suppliers and authorities.
  • To send service updates and, with your consent, occasional offers.
  • To improve our website, services, and customer experience.

3. Sharing Your Information

We share information only as needed to deliver your requested services — for example, with airlines, hotels, embassies, or visa processing partners — or where required by law. We do not sell your personal information.

4. Data Security

We apply reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by legal and regulatory obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us.

7. Cookies

Our website may use cookies and similar technologies to enable core functionality and understand how the site is used. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the revised date.